The Management of Consumer Credit

Theory and Practice

Gebonden Engels 2010 2e druk 9780230238305
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

This book explains how financial institutions, such as banks and finance houses, manage their portfolios of credit cards, loans, mortgages and other types of retail credit agreements. The second edition has been substantially updated, with new chapters on capital requirements, Basel II, scorecard and portfolio monitoring.

Specificaties

ISBN13:9780230238305
Taal:Engels
Bindwijze:gebonden
Uitgever:Palgrave Macmillan UK
Druk:2

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Inhoudsopgave

Consumer Credit Management: An Introduction  Organizational Matters Marketing Predicting Consumer Behaviour  Customer Acquisition Customer Management Collections (Early Stage Delinquency) Debt Recovery (Late Stage Delinquency) Fraud Funding and Provision Capital Requirements Appendix A: Predictive Models of Consumer Behaviour Appendix B: Scorecard and Portfolio Monitoring Appendix C. US and UK Legislation Appendix D: Recommended Reading Bibliography Index

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        The Management of Consumer Credit