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Resilience is a word that is used in many different ways in different contexts, this new and innovative book focuses on psychological resilience in the workplace, examining other key aspects such as physical health and resilient teams, drawing from the latest research and the authors own practical experience. Meer
A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas. Meer
The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. Meer
Addressing the need for a discerning, research-based discussion of NLP, this book seeks to answer the many questions that clients, potential users and practitioners ask, including: what is NLP and what can it best be used for? Meer
The benefits of Diversity are frequently mentioned but rarely spellt out. This edited book highlights specific ways in which organisations can profit from Diversity, and a discussion of some of the obstacles that can stand in the way of doing this. Meer
Offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, the book shows how both managers and employees entertain contradictory understandings of their mutual commitment. Meer
This book investigates work relationships on the border between employment and self-employment. Bringing together economic, sociological and legal research approaches, it analyses why firms deploy dependent self-employed workers, why individuals supply this form of work and by which informal and formal mechanism dependency is created. Meer
Presenting findings from research into Sweden's leading multinationals this book focuses on engineering companies operating in global industries such as pharmaceutical, aerospace, packing systems and automotive. Meer
After a decade of 'union organizing' in Britain, the time has come to make a thoroughgoing assessment of it. This book evaluates the efficacy of the union organising in terms of union strategies, tactics, styles and resources, and assesses the impact of differing regulatory regimes on union organizing. Meer
Workplace envy can affect everyone. This book reveals that workplace envy is an omnipresent emotion in contemporary organizations. The factors that are likely to reinforce envy in the workplace are explored in depth, along with possible solutions to prevent envy from developing in such a way that it becomes harmful to an organization. Meer
The Headhunting Business is the first detailed investigation of executive search in Britain: the recruitment of senior-level businessmen and women by intermediaries acting on behalf of client companies, popularly known as 'headhunters'. Meer
Leveraged Innovation reveals that a dramatically different approach to the supplier-client relationship is being developed by leading companies around the world. Meer
This book breaks new ground in human resource management through focusing on specific themes written by a range of European experts drawing on a common survey. Meer
Dennis Nolan, drawing on decades of experience as a well-known safety author and senior loss prevention specialist at Saudi Aramco, provides the essential procedures and checklists in Safety and Security Review for the Process Industries. Meer
Reflective Learning is the essential reference for health and safety practitioners wanting to develop their professional skills and practice. Whether you are a new practitioner looking to expand your knowledge or an experienced professional seeking to build on existing skills, this book is indispensable. Meer
The leading book on the subject of occupational health & safety revised in line with recent UK legislation and practice.
New to this edition is the foreword by Judith Hackitt CBE, Chair of the Health and Safety Executive and a brand new chapter on the latest EU and international regulations and directives. Meer
This companion to Introduction to Oil and Gas Operational Safety will help you to prepare for the written assessment of the NEBOSH International Technical Certificate in Oil and Gas Operational Safety. Meer
This book explores the impacts of HIV/AIDS and neoliberal globalization on the occupational health of public sector hospital nurses in KwaZulu-Natal, South Africa. Meer
The principles, procedures, and policies applicable to hiring are reviewed by this book to assist in minimizing litigation risks for employers and acquainting employees with these employer procedures to protect their disclosures of non-job-related information. Meer
The broad and developing scope of ergonomics - the application of scientific knowledge to improve people’s interaction with products, systems and environments - has been illustrated for 25 years by the books which make up the Contemporary Ergonomics series. Meer
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