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Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature. Meer
In 2005, GERAD celebrates its 25th anniversary with these ten volumes covering most of the Center's research areas of expertise: Essays and Surveys in Global Optimization, edited by C. Meer
Improving the quality of products and manufacturing processes at low cost is an economic and technological challenge to industrial engineers and managers alike. Meer
The main purpose of this paper is to contribute to the discussion about the design of computer and communication systems that can aid the management process. Meer
There are as many views on audits and auditing auditing as there are people who have ever thought about the subject and the process. Any author writing about it is faced with some common problems, such as how to make a description of a technical process anything less than dry to read. Meer
This book brings together contributions from consultants, academics and executives with experience in large and small companies. They describe existing IT practice and show how an IT strategy can be developed. Meer
Column Generation is an insightful overview of the state of the art in integer programming column generation and its many applications. The volume begins with "A Primer in Column Generation" which outlines the theory and ideas necessary to solve large-scale practical problems, illustrated with a variety of examples. Meer
Over the last few years, games of different types have been successfully used in the teaching of production management and in the introduction of new planning methods and systems in industrial enterprises. Meer
Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. Meer
Globalization of business, internationalization of trade, and increasing prevalence of multi-cultural interdisciplinary teams are beginning to redefine the nature of office work. Meer
This volume includes 41 revised papers selected from 125 papers presented at the th 6 IFIP Technical Committee 5/Working Group 5.7 International Conference on Advances in Production Management Systems - APMS'96 -held at Kyoto, Japan, 4-6 November 1996. Meer
Intellectual property protection is increasingly becoming a central issue for businesses. This book provides a wealth of original research on intellectual property management in small and medium sized enterprises, while also addressing the context of innovation and knowledge management. Meer
Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality. Meer
This comprehensive volume introduces the nature and the impact of the new information and communication technologies on business and society. Emphasizing the global impact, it draws upon examples from the USA, Europe, and Japan as well as the newly industrialized countries of the Pacific Rim. Meer
The first Digital Enterprise Technology (DET) International Conference was held in Durham, UK in 2002 and the second DET Conference in Seattle, USA in 2004. Meer
This volume is an excellent addition to Routledge’s Studies in Small Business series. In this extended and novel entrepreneurial analysis of small firm inception and growth, a leading authority in the field develops a new kind of ‘micro-micro’ analysis, applying rigorous methods from economics, accounting and finance to gain a deeper understanding of micro-firms. Meer
Queueing Theory deals with systems where there is contention for resources, but the demands are only known probabilistically.
This book can be considered to be a monograph or a textbook, and thus is aimed at two audiences: those who already know Queueing Theory but would like to know more of the Linear Algebraic Approach; and as a rst course for students who don't already have a strong background in probability, and feel more comfortable with algebraic arguments. Meer
For several decades, social enterprises have been pioneers in the conception and implementation of a pathbreaking social innovation: Fair Trade (FT). Fair Trade Social Enterprises have created a movement which has challenged mainstream trading practices and offered development opportunities for disadvantaged producer groups in the South. Meer
Marketing Database Analytics presents a step-by-step process for understanding and interpreting data in order to gain insights to drive business decisions. Meer
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