Shiliang Cui,
Zhongbin Wang,
Luyi Yang
Innovative Priority Mechanisms in Service Operations
Theory and Applications
Paperback Engels 2023 9783031308406
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.
This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.
This is an open access book.
Specificaties
ISBN13:9783031308406
Taal:Engels
Bindwijze:paperback
Uitgever:Springer International Publishing
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